Background removal
What the flat-colour stripper handles well, what it does not, and where the result is saved.
Full guide: https://docs.printersfriend.com/operations/artwork
In the customer portal's online designer, an uploaded image layer can have its background stripped to transparency. It is a per-layer action on the layer you select.
What it does
It samples the four corners and four mid-edge points of the image, picks the colour that dominates, and makes that colour transparent with a tolerance of about 18%. Then it trims the surrounding empty space and saves a PNG with an alpha channel.
Sampling the edges rather than assuming white matters in practice: plenty of customer uploads have off-white, cream or paper-tinted backgrounds that a hard-coded "remove white" would miss entirely.
What it handles well
- A logo on a flat white or near-flat coloured background.
- Screenshots and exports with a solid backdrop.
- Scanned line art on plain paper.
What it does not handle
- Photographs.
- Gradient or textured backgrounds.
- Subjects whose own colour matches the background, which will be punched through along with it.
Those cases need a hosted machine-learning cutout service, which is not wired in today. For a photo, ask for a transparent PNG or cut it out in your own tools and upload that.
Where the result goes
The stripped image is saved into the asset library as a new logo asset, tagged designer and background-removed, owned by that customer's organisation. The original upload is untouched and stays in the library, so a bad strip costs nothing: pick the original again.
The design layer switches to pointing at the stripped version. If the strip fails, the designer says so with the reason and leaves the layer exactly as it was.
Still stuck?
Email hello@printersfriend.com and quote the name of this page. Support is on every plan, with a reply within 1 business day.